CV
Technical support and web operations generalist with roughly eight years of hands-on experience. Looking for a remote role where I can contribute practically while growing technically.
Experience
Technical Support & Web Operations
2016 — PresentTechnology Services Company
- Client-facing technical support and delivery for SMEs across web, email, and infrastructure
- Microsoft 365 tenant setup, configuration, and ongoing administration
- Domain registration, DNS management, and SSL certificate provisioning
- Website deployment and hosting on Linux servers — setup, maintenance, and troubleshooting
- Cloudflare configuration including DNS, caching, security rules, and performance optimization
- Technical documentation for internal processes and client-facing handovers
- Direct communication with non-technical stakeholders to translate requirements into solutions
Skills
Web & Hosting
HTML/CSSDNSSSL/TLSLinuxCloudflareVercelcPanel/WHM
Microsoft 365
Exchange OnlineSharePointTeamsEntra IDIntuneBookings
Development
TypeScriptReactNext.jsTailwind CSSGitNode.js
General
Technical documentationClient communicationTroubleshootingProcess documentation
Languages
SpanishNative
EnglishProfessional working proficiency
Education
Self-directed learning
Ongoing study in web development, systems administration, and computer science fundamentals. Currently deepening foundations in mathematics and engineering principles.